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Globally recognised and accredited Online Training and Certification course on 'Basics of Quality Management'
5.0 (311 ratings)
Language: Hindi & English
Instructors: Aryan Viswakarma
Validity Period: 365 days
Why this course?
Course: Basics of Quality Management
Course Duration: 25 hrs
Course Objectives
Identify ethical and unethical behavior in Quality Management. Apply various quality improvement techniques. Describe and apply the development and nature of quality control charts. Apply the basic concepts of statistics and probability to quality management and control.
Prerequisites
There is no prerequisite for this program.
Who Should Attend?
Any fresher or any person willing to learn about the quality
Certification Exam
Pass Criteria: > 60% marks
Certificate Program-
Please note that only E-Certificates will be issued in this course. No hard copy will be mailed to your address.
*Taking an exam after one year will incur a fee*
Note: For candidates clearing the exam successfully, the certificate shall be issued by Quality HUB India, which is a registered organization with GOI for training and certification courses.
Require a hard copy of the certificate?
As per company policy, The paid amount for any course less than or equal to Rs 4000/- will be eligible for E-certificate only. For the hard copy of the certificate Rs 500/- will be paid by the candidate in addition to the individual course.In case the learner requires a hard copy, need to follow the below steps:
Step 1: Use this link https://imjo.in/PGxjdk to pay INR 500/- as certificate printing, packaging, and courier charges:
Note: Send a request for a hard copy certificate via email to [email protected]. Mention Course Name and a screenshot of payment. This is applicable to dispatch within India only. Outside India, the actual cost of dispatches shall apply.
Step 2: Fill Candidate Registration Form attached in your Course Content Section and submit it in the QHI Portal with a complete postal address and payment ID of INR 500/-
Copying, Selling, or Harming videos-
PS: Please contact us at +91-8094078781 or drop a mail at [email protected] /[email protected] if you notice any unlawful activity taking place in the name of Quality Hub India.
Format, PDF, E-books, Templates availability:
All supporting format, PDFs, E-books, and Templates as per the course requirement and within the scope, has been uploaded in the portal in the course section and downloadable.
No additional documents, formats, templates, etc. shall be provided by QHI.
Policy on Cancellation and Refunds
For Technical Support-
Contact us at +91-8094078781 or drop a mail at [email protected] /[email protected]
*Prices may change at any time without prior notice.
REQUEST FOR COURSE VALIDITY EXTENSION
You can also pay by scanning a QR code. Kindly share a screenshot by mail at [email protected] with full details after payment (Name, Email id, Contact No. and Course Name)
Benefits of Doing Courses from Quality HUB India™
Awards & Recognitions
Accreditations & Certifications
· What is Quality? Definition of Quality, what is Assurance and What is Quality Assurance
· What is Quality Control? Understand the difference between QA VS QC
· Do we need Quality Control?
· Real Life Scenario of QA and QC
Management and Transition of Quality
· Transition of Quality
· Why is Quality appreciated
· Management and PDCA Cycle of Management
· Management Cycle and Taylor Cycle
Instrument and Gauges
· Introduction to Vernier Caliper and Micrometer
· 10 Key differences between 'Vernier Caliper' and 'Micrometer'
· Similarities between Vernier and Micrometer
· Different Types of Micrometers and its usage
· Introduction to Least count of Instrument
· Introduction to the Range of Instrument
· Least Count VS Accuracy
· What is Zero Error in Vernier Caliper?
· Least Count Vs Precision
· New Technology in Measurement
· Introduction to GO-NOGO Gauge
· Difference between Calibration and Validation
Inspection Types
· Introduction to Inspection and Stages of Inspection
· Inspection and Types of Inspection
· Understand Incoming Inspection, In process Inspection & Final Inspection
· What is Layout Inspection?
· What is Dock Audit?
Basics of Quality Management
· Introduction to Calibration
· Basic requirement for Calibration & Environment
· Difference between Continuous Vs Continual Improvement
· Critical to Quality(CTQ) VS Critical to Process (CTP) VS Critical to Customer (CTC)
· Cost of Quality (COQ) and its elements
· Difference between OEM and Tiers
· Level of Documents
· Difference between Customer Satisfaction and Customer Delight
· Concept of Firewall and its Stages
· Approach for Improvement
· Difference between Product and Process Characteristics
· Total Quality Management (TQM) Vs Total Productive maintenance (TPM)
· What is 'PPM'? How to Calculate PPM. Conversion from % to PPM and Vice Versa
Basic Problem Solving Tools & Methods
· Gantt Chart (A Very Important Project Management Tool)
· 5W and 1 H - A Perfect approach to defining a problem
· Introduction to POKAYOKE (Mistake Proofing) Technique
· Plan-Do-Check-Act (PDCA) Method with Case Study
Gurus of Quality Revolution
· Quality Guru -Deming, Joseph M. Juran, Philip B. Crosby, Masaaki Imai
Audits and Its Types
· Process Audit VS Product Audit
· Manufacturing Process Audit - Standard Requirement, Auditor Competency, Details with a format
· What an Audit is and the Types of Audits?
· Layered Process Audit (LPA)
Basic Quality Documents
· Basic Documents Intro (Levels of Documents)
· Basic Documents (Quality Manual)
· Basic Documents (Quality Policy)
· Basic Documents (Failure Mode and Effects Analysis)
· Standard Operating Procedure (SOP)
· One Point Lesson (One Point Lesson-OPL)
· Basic Quality Documents (Cyclic Check Sheet)
· Basic Quality Documents (Work Instruction -WI)
· What is SOP? Why do we need SOP?
· Steps for writing SOP
· SOP Content and Sample SOP
Quality Structure, Responsibility, Authority, Competency & QMS
· QA Organogram structure
· Head QA Responsibility and Authority
· QMS (ISO9001) - Introduction, Difference in clauses ISO9001 2008 vs 2015, 7QM Principles & Risk-based Thinking
Stop the Line Concept
· Stop line concept- Introduction
· Stop line Concept-Benefits and How to Reduce
Engineering Drawing
· Geometric Dimensioning and Tolerance (GD & T) – Introduction
· Types of Projections in Engineering Drawing
· Reading Engineering Drawing
· Hole and Shaft Basis System
Mechanical Properties & Testing
· Mechanical Properties of Material
· Destructive Test (DT) VS Non-Destructive Test(NDT)
· Example of Destructive Test - Chisel and Peel test
Non Conformity Handling
· Different NC Terms and its definitions
· Difference between Rework and Repair
· Deviation Management
· Rework Work Instruction
Industry Best Practices
· TQM Principle and Approaches
· Kaizen & Types of Waste
· What is 5S (Learn all the 5 steps of this methodology)?
· Inspection Table Standardization at the Firewall
· Introduction to "Skill Matrix”. Need, Benefits, Method, and Criteria
· Case Study on Skill Matrix
Analysis and Case Study
· Red Bin Analysis system, benefits, and approach
· Case Study on 7 Quality Control Tool Project
· QA MIS - Template & Content
· 4 M matrix Analysis - Case Study
· Quality Analysis - Case Study
Additional Resources
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