Online Training and Certification course on Total Quality Management (TQM) & World Class Manufacturing SystemCertification Course On TQM & World Class Manufacturing System
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Total Quality Management (TQM) and World Class Manufacturing System


"Empowering Excellence: Mastering TQM and Elevating Manufacturing to World-Class Standards"

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Language: Hindi

Instructors: Aryan Viswakarma

Validity Period: 365 days

$149 73.83% OFF


Why this course?


Course: Total Quality Management and World-Class Manufacturing

Course Duration: 09 hrs

Course Objectives

To provide students with the adequate knowledge required to understand and practice the concept of TQM used in industry and to clear basic concepts on quality.


There is no prerequisite for the training

Who Should Attend?

This course is ideal for those who are directly and indirectly involved either in the implementation or maintenance of the system or part of the system., including department managers, supervisors, quality representatives, engineers, and administrative staff who have a focus on business improvement, performance, and profitability

Certification Exam

  • Each certification candidate is required to pass a written examination that consists of multiple choice and/or descriptive questions measuring comprehension of the Body of Knowledge.
  • The exam will be conducted online.
  • It is only offered in English.
  • Learners need to appear for the final test within 12 months of purchasing the course. Course access will remain till the access period as per the applicability
  • Learners can clear their doubts arising during the study within 01 years from the date of purchasing the course
  • *Taking an exam after one year will incur a fee*
  • For Sample Certificate Click Here

Pass Criteria:  > 60% marks

Certificate Program- Please note that only E-Certificates will be issued in this course. No hard copy will be mailed to your address.

Note: For candidates clearing the exam successfully, the certificate shall be issued by Quality HUB India, which is a registered organization with GOI for training and certification courses.

Require a hard copy of the certificate?

As per company policy, a course below Rs.2000 (INR) will be provided with an E Certificate only. In case the learner requires a hard copy, need to follow the below steps:

Step 1: Use this link  to pay INR 500/- as certificate printing, packaging, and courier charges:

Note: Send a request for a hard copy certificate via email to [email protected]. Mention Course Name and a screenshot of payment]. This is applicable to dispatch within India only. Outside India, the actual cost of dispatches shall apply.

Step 2: Fill Candidate Registration Form attached in your Course Content Section and submit it in the QHI Portal with a complete postal address and payment ID of INR 500/-

Step 3:  You must wait 30 days to get a hard copy of the Certificate.

How will I benefit from this certification?

Total Quality Management (TQM) is an organizational management method that seeks to improve the quality of products and services by implementing a process of continuous improvement. It is an approach to improve the flexibility, effectiveness, and competitiveness of an organization. The main feature that distinguishes TQM from other management practices is TQM’s emphasis on continuous improvement. At the core, TQM is a management strategy that aims to deliver long-term success through customer satisfaction.
With the ever-increasing requirement of executing projects in almost every industry, the role of the TQM manager has become all the more important. Certified TQM managers are one of the highest-paid and most sought-after professionals today.

Copying, Selling, or Harming videos-

  • We recommend that you do not share videos with your friends, as they may try to damage the videos, which will ultimately get you into trouble.
  • Hacking or causing harm to the videos in any way is a PUNISHABLE offense. You may only watch the videos for as long as they are still valid.
  • All of the videos are COPYRIGHTED.
  • Do not attempt to record the lectures in any other way. If you are caught unlawfully SELLING the lectures in full or in part, you will be forced to pay a large sum of money as compensation and face a slew of other legal consequences.

PS: Please contact us at +91-8094078781 or drop a mail at [email protected] /[email protected] if you notice any unlawful activity taking place in the name of Quality Hub India.

Format, PDF, E-books, Templates availability:

All supporting format, PDFs, E-books, and Templates as per the course requirement and within the scope, has been uploaded in the portal in the course section and downloadable.

No additional documents, formats, templates, etc. shall be provided by QHI.

Policy on Cancellation and Refunds

  • The course to which you have subscribed cannot be replaced with another course.
  • It is not possible to cancel a course once it has been purchased.
  • There are no refunds for fees.
  • Courses are not transferrable.
  • Course Extension is possible. (How to seek a course extension, details are listed below)

For Technical Support-

Contact us at +91-8094078781 or drop a mail at [email protected] /[email protected]

*Prices may change at any time without prior notice.


  • STEP 1 - Select the validity period for a course extension.
  • STEP 2 - Pay and Share screenshot on Mail: [email protected]


You can also pay by scanning a QR code. Kindly share a screenshot by mail at [email protected] with full details after payment (Name, Email id, Contact No. and Course Name)

Benefits of Doing Courses from Quality HUB India™

  • Expert instruction: Quality HUB India has a team of experienced trainers and consultants who have extensive knowledge and practical experience in their respective fields.
  • Relevant and up-to-date content: Quality HUB India courses are designed to be practical and relevant, and they are updated regularly to reflect the latest best practices and industry standards.
  • Industry recognition: Quality HUB India courses are recognized by various organizations and institutions in the industry, which can enhance your credibility and help you to stand out in the job market.
  • Online Weekly Live Doubt Clearing Session: Available only for course prices above Rs 2000/-.
  • Networking opportunities: Quality HUB India courses provide opportunities for attendees to network with professionals from different industries and backgrounds, which can help you build valuable relationships and expand your knowledge.
  • Flexible learning options: Quality HUB India offers both online and classroom-based courses, which provides flexibility for busy professionals and allows you to choose the learning option that best fits your schedule and preferences.
  • Affordable pricing: Quality HUB India courses are priced affordably, making them accessible to individuals and organizations of all sizes and budgets.

Awards & Recognitions

  • “Indian Achiever’s Award 2021-22” by Indian Achiever’s Forum
  • ‘THE 2022 Global Education Award’ by Xel Research & Journey Magazine
  • “Top 10 Manufacturing Consultant 2022” by Industry Outlook Magazine
  • “THE BEST Learning Platform of 2022” by Business Connect Magazine

Accreditations & Certifications

  • The Council for Six Sigma Certification (CSSC) – USA
  • International Quality Federation (IQF) – USA
  • International Accreditation Organisation (IAO) – USA
  • ISO 9001:2015 – Quality Management System
  • ISO 14001:2015 – Environment Management System
  • ISO 29990:2010 – Learning Services for Non-Formal Education & Training

Course Curriculum

Welcome and Study Instruction
Intro to Quality HUB India
Course Instructions & Study Guidelines(Hindi)
QHI Certification, Accreditation, Affiliation, Membership & Collaboration (Hindi)
Mr. Aryan Viswakarma (Founder CEO QHI & NAPL) Introduction (Hindi)
QHI Awards and Recognitions (Hindi)
Quality HUB India "THE BEST Online Learning Platform of 2022" award by Business Connect Magazine
Important Instructions For Learners 19.07.24
Section1 :Total Quality Management(TQM)
Basics of Total Quality Management(TQM)- Meaning, Evolution and Pillars of TQM
TQM Principle and Approaches- Continuous vs Traditional Approach
Key Quality Attributes- service Quality
Section 2: World Class Manufacturing (WCM) System
World Class Manufacturing (WCM) System
World Class Manufacturing System - Case study (Mining)
World Class Manufacturing - Case Study on TAKT Time
Section3 : TQM + WCM (Tools and Support Systems)
KAIZEN Blitz or KAIZEN Event
Benchmarking Process (Full Version)- Why Benchmarking, Benchmarking Measurement, Benefits and Stages of improvement
Layered Process Audit (LPA)
Introduction to Total Productive Maintenance (TPM)
Cost of Quality (COQ) and its elements- Internal and External Failure Cost
Acceptance Sampling
Different NC Terms and its definitions
Determination and its type - Understand difference in Test, Review, Monitoring etc.
Inspection and Types of Inspection
Total Quality Management (TQM) Vs Total Productive maintenance (TPM) (Hindi)
Defect Vs Defective - Understand difference with example
Reward and Recognition - Importance and Benefits
Section4: Know the Gurus
Know the Guru -Juran_V1
- PhilipQuality Guru B. Crosby
Implementation of TQM
(P1) Steps for TQM Implementation (Hindi)
(P2) Time to implement TQM (Hindi)
Extra Study Material
ISO 9001:2015 (Latest Quality Management System)
‘System’ VS ‘Process’ – Differences explained with example
Section 3: Sample Test Paper (TQM & WCM)
TQM & WCM - Sample Test Paper
Section 4: E-books, pdf file
Juran's Hand Book
ISO_9001_2015 pdf
Zero Quality Control_ Source In - Shigeo Shingo.pdf
Inspection-Quality-Control (NPC)
Bhote World Class Quality
Recommended Next Courses for Carrier Growth
For Requirement of Hard Copy of Certificate
Learner Registration Form
Other Resources : Youtube Content
Interview Q & A for “Production Engineers”
  • Total Quality Management(TQM)
  • · Basics of Total Quality Management (TQM)

    · Evolution and Pillars of TQM

    · TQM Principle and Approaches

    · Continuous Vs Traditional Approach

    · Key Quality Attributes

    World Class Manufacturing (WCM) System

    · Introduction to World Class Manufacturing (WCM) System

    · World Class Manufacturing System - Case study (Mining)

    · World Class Manufacturing - Case Study on TAKT Time

    TQM + WCM (Tools and Support Systems)

    · KAIZEN Blitz or KAIZEN Event

    · Benchmarking Process - Why Benchmarking, Benchmarking Measurement, Benefits, and Stages of improvement

    · Layered Process Audit (LPA)

    · Introduction to Total Productive Maintenance (TPM)

    · Cost of Quality (COQ) and its elements- Internal and External Failure Cost

    · Acceptance Sampling

    · Different NC Terms and their definitions

    · Determination and its type - Understand differences in Tests, Reviews, Monitoring, etc.

    · Inspection and Types of Inspection

    · Total Quality Management (TQM) Vs Total Productive Maintenance (TPM)

    · Defect Vs Defective - Understand the difference with an example

    · Reward and Recognition - Importance and Benefits

    Introduction to Quality Guru

    · Know the Guru – Deming, Joseph M. Juran & Philip B. Crosby

    Additional Resources

  • pdf file- 01 no.
  • ebook- 04 no.

How to Use

After successful purchase, this item would be added to your courses.You can access your courses in the following ways :

  • From the computer, you can access your courses after successful login
  • For other devices, you can access your library using this web app through browser of your device.


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